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What is mobinomics?

Mobinomics is a niche software system development practice.

We blend our deep experience and knowledge in the telco end-to-end service delivery domain with unconventional problem-solving capabilities to create operational support software (OSS) systems that underpin service delivery processes.

Our services scope range from legacy systems through to cloud native solutions aligned to global standards for open digital operations (TM Forum ODA).

Who

Mobinomics has a rare combination of niche domain knowledge, technical ability and understanding of complex dynamic systems.

MARK ACTON: MANAGING DIRECTOR

Mark founded Mobinomics with the vision of creating a niche telco software business which could co-create with and service a narrow slices of customers who require laser focus and depth of expertise to solve messy problems.

GUIDO ZSILAVECZ: EXECUTIVE DIRECTOR

With over 20 years experience in software development in a telecoms environment, Guido has a deep understanding of complex workflow systems and the entire software development process.

Why

We believe that telecom operational software systems are as important as the telecommunications network itself.

With the right combination of partnerships, domain knowledge and experience – telco software is a key enabler of real operational efficiency and customer experience improvements.

How

Telco, city or other similar technical infrastructures are messy, dynamic complex systems – and thinking about them with traditional thinking habits limits potential.

While a seamless infrastructure is a desirous strategy, the chaos of reality can’t be ignored.

Which is why Mobinomics matches solutions to the context and avoids habits of thinking and mechanical responses.

We apply a deliberate and considered approach to get the right answer rather than just an answer.

We slow things down, we allow patterns to emerge and we connect dots that haven’t been joined before to simplify operations, reduce costs and grow trust.

What
Who
Why
How

Reflow

Our flagship product is Reflow: A cloud-native, low code, automation platform custom-engineered to manage complex workflow structures. Reflow also incorporates algorithmic intelligence to handle functions that people can’t.

Please visit our stand alone product website here

Professional Services

To ensure mutually beneficial project engagement, we start our collaboration by getting to the heart of the customer’s problem that needs to be solved.

With a clear goal in mind, we then engineer solutions by drawing on the expertise of an embedded core team of software professionals across a wide range of disciplines.

Our experts operate in a highly collaborative mode to fulfil strategic software transformation projects, change requests and maintenance on the software suite.

Portfolio

Mobinomics provides a leading South African converged network operator with professional services for operational support systems (OSS) which realise the Telco ETE service management layer.

Product
Professional Services
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Your experience
Getting real
Wild academics

What we believe

Learn more about our approach to designing and building systems, managing complex software projects, some of the academia that sits behind our thinking, and how you would experience this process when working with us.

Your experience

We work fluidly within your operational environments as they are in reality – not as they appear in presentations.

We actively champion to harmonise all stakeholders so that when the inevitable turbulences arise, they can be engaged in a productive way.

In short, we navigate the polarity of rigidity and chaos to find a seamless solution that the greater team wholeheartedly supports.

Getting real

Experience has taught us that traditional approaches that emphasise processes, structures and specialist skills, typically break down in the face of complex technology projects. Largely because they don't match the spaghetti-junction density of the systems themselves, nor the context in which they are located. Nor do they appreciate that humans can’t be managed in the same way as tech components.

Mobinomics employs a different set of principles that allows for change and stability while looking beyond outmoded models of thinking.

Being Human

Being human-first enables true collaboration. Listening deeply, allowing ourselves to be vulnerable, and forgetting stereotypes is what builds trust – the real coupling of teams.

Map is not the territory

Context cannot be ignored. This means we don't blindly apply off-the-shelf consulting frameworks or imported best practices.

Transdisciplinarity

We believe that retaining focus on both ourselves (the nature of the observer) AND the things observed, allows a true transcendence of limits imposed by disciplinary thinking

Wild academics

The Operating System Layer

We have distilled our thinking on the importance and function of the operating system layer in this foundation essay published in April 2015.

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Aslam Khan on co-operation

We discovered Aslam at Agile Africa 2013 - and we immediately recognised that he was walking the path less travelled when it came to appreciating the difference between "software methodology and process" and bringing our humanity into software teams.

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Ultra-Large-Scale Systems: The Software Challenge of the Future

From as early as 2006, it has been recognized that traditional approaches to managing large scale software systems are limited. In this book, Ultra-Large-Scale Systems: The Software Challenge of the Future, the authors advocate an alternative foundational view that of socio technical ecosystems.

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Thinking... its so important

For a concise dummies guide to common sense and the difficulties associated with thinking about complexity from a traditional scientific perspective, we have found no clearer articulation on the fundamental importance of context and the dangers of de-contextualisation.

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Contact us

Tel +27 21 422 5881   Email

Spaces V&A Waterfront, Dock Road Junction,
Corner of Dock and Stanley Road, Waterfront, Cape Town,
South Africa,
8001